Technical Account Manager

Mackle Food Company is a leading-edge private label manufacturer of premium extruded snacks to markets such as baby & toddler, organic, conventional, good for you snacking and functional.

Established in 2005 we have gained a respected and trusted reputation within the snacking and extrusion industry. Still run by our co-founder, Joseph Mackle, our purpose-built factory and staff continue to uphold our commitment to quality, service and innovation.

We are proud to be grade AA certified against the BRC Global Standard for Food Safety. We follow a strict set of SOPs and HACCP procedures. Our processes are audited by the BRC Global Standard for Food Safety and Organic Farmers and Growers so you can be confident our systems comply with the best.

Technical Account Manager

Main Roles and Responsibilities.

1. Main point of contact for all Technical and Quality queries for a Key Customer
2. Ensuring that the quality of the products meet the customers requirements at all times.
3. Driving change within the production environment to ensure compliance to specifications.
4. To facilitate a positive long-term working relationship with the customer to reach the company’s sales target.
5. To be practical and good at troubleshooting to help resolve any potential issues that may arise.
6. This list is not exhaustive.

Essential Criteria

1. Coming from a strong Food Technical background, the successful person will have good practical knowledge with experience within a snack food environment a key advantage.
2. Previous experience working as an Account Manager for demanding clients.
3. Flexibility in terms of hours will be required and also some overseas travel may be necessary.

Salary to be discussed at interview.

Please send your CV and cover letter to Tanya at tanya@macklefoodcompany.co.uk